SHIPPING & RETURNS

Shipping:

Door Buddy is pleased to announce the following shipping options for customers within USA, Canada, UK, and Europe!

Shipping Costs:

USA shipping is FREE for all orders.
Canada: Flat rate price of $10.50 per order. 
Europe (excl. UK): Calculated during checkout. Consider purchasing on Amazon.co.uk for faster delivery.
UK: Available for purchase on Amazon.co.uk.

 

Delivery Times:

All orders are shipped within 24 hours Monday through Friday using USPS First Class mail. Upon shipment of your order you will receive a tracking number.

USA: 1 - 3 ~ business days
Canada: 6 - 9 ~ business days typically, but please allow up to 30 days.
Europe: 7 - 14 ~ business days typically, but please allow up to 45 days.

Refunds & Returns:

We believe that you deserve peace of mind when ordering online and that is why we have a 60 day, no questions asked, money-back guarantee if you are not 100% satisfied with our products!

To exchange your product or request a refund simply let us know by emailing us at CS@thedoorbuddy.com and then mail the product to: Ultaca LLC 120 N Yeager Court, Pelham, Alabama 35124 USA. You will be responsible for paying the shipping costs to return the item.