Shipping & Returns
Door Buddy is pleased to announce the following shipping options for customers within USA, Canada, UK, & Germany!
USA shipping is $3.50 for orders under $30 and FREE for all orders over $30.
Canada: Flat rate price of $10.50 per order.
UK & Germany: Flat rate price of $14.50 per order.
All orders are shipped within 24 hours using USPS First Class mail. Upon shipment of your order you will receive tracking number:
USA: 1 - 3 ~ business days
Canada: 6 - 9 ~ business days typically, but please allow up to 30 days.
UK & Germany: 7 - 14 ~ business days typically, but please allow up to 45 days.
Refunds & Returns
We believe that you deserve peace of mind when ordering online and that is why we have a 30 day, no questions asked, money back guarantee if you are not completely 100% satisfied with our products!
To exchange your product or request a refund simply let us know by emailing us at CS@thedoorbuddy.com and then mail the product to: Ultaca LLC 120 N Yeager Court, Pelham, Alabama 35124 USA. You will be responsible for paying the shipping costs to return your item. Shipping costs are non-refundable.