- latch part
Awesome! It's wonderful to hear that your replacement latch arrived quickly and is working perfectly for you Thanks so much for your kind words and feedback. If there's ever anything we can do, just let us know.
We purchased this for our daughter's room. She decided she wants the cat in there but the cat would get locked in or the dogs would get her food or poo! Our first installation of this was pretty eventful, I put the latch part a little too far where it wouldn't open wide enough, I pulled it off and the latch flung somewhere in my daughter's room and we never found it. We laughed about it so much because it was just so interesting. We had just renovated her room so there was hardly anything in it, we suspect maybe it attached to some clothing and that one day we will find it but nevertheless we purchased a new latch and all is well. I have a small dog, a medium, and a big dog, and neither of them can follow the cat into her room. I highly recommend this product!
Oh my!! What a situation. We are so glad that you managed to get it up and running the second time around and that its been working so well in your household! Thank you so much for the feedback and for sharing your story with us!! It made our day :D