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Customer Reviews
5.0 Based on 4 Reviews
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01/02/2022

Disaster Fixed

My father in law broke my hook on my door buddy, we bought the replacement hook but sadly was sent the wrong part. This latch keeps my child in his room if he wakes up early ( so he is safe and can’t get into anything) and it keeps all my pets out of his room ( keeping them from waking him up). We can’t just shut the door for circulation reasons, just gets too hot in there. Luckily when explaining how awful this situation was quickly becoming with the nee part to customer rep Jordie, they immediately sent out the correct piece with expedited shipping. This was a huge life saver. Love door buddy, we have 2, another for our cat litter box room. Highly recommend. We had that first latch for 5 years and only broke because a big man tore the door open. Highly recommend. Jordie thank you for your help and the hand written note, you deserve a raise!

CN
Ciara N.
United States United States
01/03/2022

Door Buddy

That is amazing! We are so happy to hear that Door Buddy has been working great for your household and that we could help out with a replacement . That is the best feedback we can ask for!! Thanks so much for your kind words and feedback. If there's ever anything we can do, just let us know.

04/12/2021

thank you!

super helpful and friendly folks! we're on our second after our enthusiastic toddler broke the first trying to get to the cats. new and improved model holding strong. big fans, would recommend.

GH
Georgia H.
United States United States
04/16/2021

Door Buddy

That is amazing! We are so happy to hear that Door Buddy has been working great for your household. That is the best feedback we can ask for!! Thanks so much for your kind words and feedback. If there's ever anything we can do, just let us know.

11/14/2020

Love that I can get replacement parts :)

Needed just a new strap and I love that I was able get just one piece of the kit! So helpful, came very quickly and works great! This really is the perfect solution to keeping our dog out of the litter box. Very happy and am a customer for life!

CF
Caitlin F.
United States United States
11/18/2020

Door Buddy

That is amazing! We are so happy to hear that Door Buddy has been working great for your household and that you had a good experience with us. That is the best feedback we can ask for!! Thanks so much for your kind words and feedback. If there's ever anything we can do, just let us know.

06/05/2020

Repeat buyer!

We have bought several doors buddies. Their products are well made & customer service is the best!!

TB
Tammi B.
United States United States
06/05/2020

Door Buddy

Oh yay! Thank you so much for your kind words! It really means a lot to us. We love our repeat buyers!